Privacy Policy

1. Introduction

trivo systems GmbH (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website trivo.ch.

Responsible Party: trivo systems GmbH Aarematte 13a 3037 Herrenschwanden Switzerland

2. Data We Collect

2.1 Contact Form

When you use our contact form, we collect:

  • Your name
  • Your email address
  • Your message content

This data is used solely to respond to your inquiry and is not shared with third parties.

2.2 Server Logs

Our web server automatically collects technical data including:

  • IP address
  • Browser type and version
  • Date and time of access
  • Pages visited

This data is used for security purposes and to ensure the proper functioning of our website.

3. How We Use Your Data

We use your personal data to:

  • Respond to your inquiries
  • Provide our services
  • Improve our website
  • Comply with legal obligations

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are typically retained for the duration of our business relationship and any applicable legal retention periods.

5. Your Rights

Under Swiss data protection law (DSG) and the GDPR (if applicable), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability

To exercise these rights, please contact us using the details above.

6. Cookies

Our website may use essential cookies to ensure proper functionality. These cookies do not track personal information and are strictly necessary for the website to operate.

7. Third-Party Services

We do not sell or share your personal data with third parties for marketing purposes. We may use third-party services (such as web hosting) that process data on our behalf, subject to appropriate data protection agreements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us:

trivo systems GmbH Aarematte 13a 3037 Herrenschwanden Switzerland

Last updated: January 2025